Coursework

During my studies at Texas Tech, I have successfully completed a number of technical communication and information design courses, as well as a few courses offered  by the Computer Science Department and the MIS program. I say "successfully", because my cumulative GPA was 3.68. I believe that these courses have provided me with good understanding of the field and taught me many skills core to the technical writing profession. At the same time, the programming, database design, and networking classes I took helped me to familiarize myself with basic principles of software and systems development. I believe that this combination of technical and writing skills helps me to understand complex technical concepts and to communicate more effectively with IT professionals and SME's.

Technical Communication courses

• Document Design

• Technical Manuals

• Technical Editing (comprehensive and copyediting, MS Word and FrameMaker styles, CSS)

• Technical Reports (Report and Proposal Writing)

• Foundations of Technical Communication

• Theoretical Approaches to Technical Communication

• Writing for Computer Industry (documentation project management, knowledge management, single sourcing, XML, RoboHELP)

• Web Development for Knowledge Creation (Visual Interdev 6.0, ASP)

• Online Publishing (web design and information architecture)

• Usability Testing

Management Information Systems courses

• Programming Language Proficiency (C++)

• Business Problem Solving and IT  (VB, ERP)

• Business Programming Languages (Java)

• Information and Systems Concepts in Organizations (database design and implementation, SQL, Oracle9i, Visio, ERD, UML)

• Database Management (database administration,  PL/SQL, Oracle Forms, Oracle Reports)

• Data Communications and Network Management (network architecture, hardware, protocols, security)

• Data Communication Systems (TCP/IP, Linux, hardware)

• Systems Analysis (ERD, DFD, DOC/DOA, Use Cases, CASE tools)

• Systems Design (UML, Structural Modeling, Structured Language)

• IT Project Management (PM tools and techniques,

• Operations Management (operations and supply chain, management, product development, PM)

• Statistical Concepts

• Legal and Ethical Environment of Business