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Michael Likhinin |
P.O. Box 374, Lubbock, TX 79408 Mobile phone: 806.470.7584 Home phone: 806.749.2618 Email: email@michaellikhinin.com |
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Objective |
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Business/Systems Analyst position with a major information technology organization that will allow me to add value by using my professional experience and training in systems analysis and design |
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Skills |
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Understanding of systems analysis, design, and SDLC principles. Familiarity with PC hardware and network devices. Familiarity with programming and scripting languages (C++, VB, Java, HTML, XML, SQL, and PL/SQL). Knowledge of Windows, Mac OS, and Linux. Online help, web, database development experience. Single sourcing, usability testing, project management, and localization expertise |
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Professional experience |
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MIS and TC: |
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2005 |
Instructional Designer/Network Support, Texas Tech University, Lubbock, TX - Developed web sites for internal and external clients, provided technical support - Created software training courses and evaluated vendor software |
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2004 |
Technical Writer/Analyst, Capital One, Richmond, VA - Created user documentation for in-house developed software - Participated in technical requirements and rollout meetings for a major web-based application |
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2004 |
Technical Writer/Editor, Innovative Emergency Management, Inc., Baton Rouge, LA - Developed and edited user documentation, proposals, reports - Provided tool and desktop publishing support |
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2003-2004 |
Consultant, Cingular Wireless, Lubbock, TX - Conducted usability testing of a key call center knowledge management application - Provided assistance and software training to callcenter staff |
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2003 |
Web Developer, JJAEP, Lubbock, TX - Developed Juvenile Justice Alternative Education Program web site - Provided web design training to staff |
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2001-2004 |
Graduate Student, Texas Tech University, Lubbock, TX - Completed a number of individual and group writing projects for external clients: Austin Travis County MHMR Manual, TTU OIA Study Abroad Documentation Packet, XML-based single sourcing project STC Houston Chapter Volunteer Recruitment Manual, TTU STC Annual Report , a number of static and dynamic web sites (for complete listing, descriptions, and samples see my online portfolio) - Developed Oracle databases for Celestial Customer Services, TTU STC Job Bank |
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Management: |
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2000-2001 |
Manager, Open Gate Intl., Ukrainian-American JV, Kharkov, Ukraine - Developed company’s marketing strategy and management structure - Recruited personnel, oversaw finances, negotiated contracts |
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Teaching: |
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2001-2005 |
Graduate Part-time Instructor, Texas Tech University, Lubbock, TX - Taught freshman-level composition courses: Introduction to College Rhetoric and Advanced College Rhetoric |
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1996-1999 |
Adjunct Professor, Kharkov National University, Kharkov, Ukraine - Lectured courses in ESL, English Translation, and History of Linguistics - Conducted independent research. Published eight articles on cultural linguistics |
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Education |
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2001-2005 |
Texas Tech University, Lubbock, TX MA in Technical Communication, MS in Management Information Systems (graduation date – May 2006) |
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2002 |
U.S. Census Bureau, Washington, DC Network Technologies of Data Collection, Storage, and Presentation Training |
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2001 |
U.S. Department of Commerce, Warsaw, Poland Continuous Improvement and Total Quality Management Training |
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1996-1999 |
Kharkov National University, Kharkov, Ukraine BA in Finance |
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1991-1996 |
Kharkov National University, Kharkov, Ukraine BA in English and French (minor) |
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Professional associations |
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Society for Technical Communication - Texas Tech University Chapter Fundraising and Philanthropy Chair in 2001-2003 - Recipient of 2003 STC Chapter of Excellence and Pacesetter awards |
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Association of Information Technology Professionals |
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Portfolio |
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Select samples are available at http://www.michaellikhinin.com/Pages/portfolio.htm |
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References |
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Available upon request |
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November 22, 2005 |
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