Michael Likhinin P.O. Box 374, Lubbock, TX 79408 Mobile phone: 806.470.7584 Home phone: 806.749.2618 Email: email@michaellikhinin.com Web: www.michaellikhinin.com Objective Technical Writer/Information Developer position with a major information technology organization that will allow me to add value by using my training and experience in development of software documentation and training materials Skills Procedural and structured writing, editing, report and proposal writing. Online help, web, and database development. Single sourcing, usability testing, and documentation project management experience. Understanding of information mapping/architecture, SDLC, and CMM principles. Localization and translation experience. Familiarity with PC hardware and network devices. Experience with programming and scripting languages (C++, VB, Java, HTML, XML, SQL, and PL/SQL). Knowledge of Windows, Mac OS, and Linux Professional experience Technical communication: 2005 Instructional Designer, Texas Tech University, Lubbock, TX - Developed web sites for internal and external clients, evaluated vendors' software - Created software training courses and training materials 2004 Technical Writer, Capital One, Richmond, VA - Created user documentation for in-house developed software - Participated in technical requirements and rollout meetings for a major web-based application 2004 Technical Writer/Editor, Innovative Emergency Management, Inc., Baton Rouge, LA - Developed and edited user documentation, proposals, reports - Provided tool and destop publishing support 2003-2004 Consultant, Cingular Wireless, Lubbock, TX - Conducted usability testing of a key call center knowledge management application - Provided assistance and software training to callcenter staff 2003 Web Developer, JJAEP, Lubbock, TX - Developed Juvenile Justice Alternative Education Program web site - Provided web design training to staff 2001-2005 Graduate Student, Texas Tech University, Lubbock, TX - Completed a number of individual and group writing projects for external clients: Austin Travis County MHMR Manual, TTU OIA Study Abroad Documentation Packet, XML-based single sourcing project STC Houston Chapter Volunteer Recruitment Manual, TTU STC Annual Report , a number of static and dynamic web sites (for complete listing, descriptions, and samples see my online portfolio) - Developed Oracle databases for Celestial Customer Services, TTU STC Job Bank Management: 2000-2001 Executive Director, Open Gate Intl., Ukrainian-American JV, Kharkov, Ukraine - Developed company?s marketing strategy and management structure - Recruited personnel, oversaw finances, negotiated and drafted contracts Translation/localization: 1993-2003 Free-lance Consultant, Translator, and Interpreter - Worked with U.S. and international businesses and governmental agencies: U.S. Department of Commerce, U.S. Department of Energy, U.S. Census Bureau, USAID, EU TACIS, DTRA, DAI, Philip Morris, GMS Inc., USEA - Provided localization consulting services. Translated printed and electronic materials. Interpreted at business meetings, conferences, and seminars 1996-1997 Lead Translator, Enterprise Assistance Center, Kharkov, Ukraine - Provided interpreting services to the project management. Interpreted at business meetings, negotiations, conferences, and seminars - Wrote reports, conducted marketing research, and participated in consulting teams Teaching: 2001-2005 Graduate Part-time Instructor, Texas Tech University, Lubbock, TX - Taught freshman-level composition courses: Introduction to College Rhetoric and Advanced College Rhetoric 1996-1999 Adjunct Professor, Kharkov National University, Kharkov, Ukraine - Lectured courses in ESL, English Translation, and History of Linguistics - Conducted independent research. Published eight articles on cultural linguistics Education 2001-2005 Texas Tech University, Lubbock, TX MA in Technical Communication, MS in Management Information Systems (graduation date ? May 2006) 2002 U.S. Census Bureau, Washington, DC Network Technologies of Data Collection, Storage, and Presentation Training 2001 U.S. Department of Commerce, Warsaw, Poland Continuous Improvement and Total Quality Management Training 1996-1999 Kharkov National University, Kharkov, Ukraine BA in Finance 1991-1996 Kharkov National University, Kharkov, Ukraine BA in English and French (minor) Professional associations Society for Technical Communication - Texas Tech University Chapter Fundraising and Philanthropy Chair in 2001-2003 - Recipient of 2003 STC Chapter of Excellence and Pacesetter awards Association of Information Technology Professionals Portfolio Select samples are available at http://www.michaellikhinin.com/Pages/portfolio.htm References Available upon request November 22, 2005